The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
 Can I host my Clients or friends?Yes, you may host your friends or clients, when you have a reseller account. Views: 324 |
| Can I password protect directories? Yes, you can password protect directories from within your control panel. Views: 438 |
| Can Resellers have their own nameservers? Yes, As long as an account has a reseller status, we can assign nameservers to that... Views: 349 |
| Do you allow adult sites? Strictly NO! Views: 369 |
| Do you offer Telnet/SSH access? No for Security reasons. Views: 339 |
| HELP my php script doesn’t work or I have an error message Check that the PHP script that you are attempting to execute has permissions of no more than... Views: 346 |
| How do I back up MySql databases in cPanel? Mysql databases can be backed up by doing the following: Go to 'backup', under the 'Site... Views: 341 |
| How do I backup my site with cPanel? Entire accounts can be backed up by doing the following: Go to 'backup', under the... Views: 365 |
| How do I restore a backup created with CPanel? If you've previously downloaded a backup copy of your website through your CPanel Control Panel,... Views: 343 |
| How do I switch Hosts without having downtime of my web site? Switching to a new host can be a very smooth process or it can be very complicated. Following... Views: 376 |
| How do I use PHP5/PHP4? PHP5 is enabled by default, PHP4 can be enabled by using the .php4 extension or add a .htaccess... Views: 332 |
| How does an SSL certificate work? An SSL certificate ensures safe, easy, and convenient Internet shopping. Once an Internet user... Views: 354 |
| I've uploaded my files but my site is not coming up in my browser? When you FTP into your account, you will see 5 folders (tmp, mail, public_html, public_ftp and... Views: 366 |
| Linux/Unix Permissions Explained - CHMOD The basic unix permissions come in three flavors;Owner Permissions : These are permissions that... Views: 372 |
| My site seems to be loading slow.... There are a variety of factors that can contribute to occasional slow download speeds or... Views: 380 |
| PHP Settings, register_globals, max upload limit etc using htaccess In order to change your PHP 4 setting, from upload limit to register_globals just do the follow1)... Views: 512 |
| Reseller Responsiblities Monitor your customers Being a reseller basically means you run your own web hosting... Views: 337 |
| Resellers - If one of my customers have a problem who do they contact? Even though you are not the actual provider of the resources, it is still your responsibility to... Views: 380 |
| Troubleshooting, something went wrong My php script doesn't work or I have an error message. 1. Check that the php script that you are... Views: 374 |
| What are my default FTP settings? Your CPanel hosting comes with default FTP settings already in place. To utilize the default... Views: 367 |
| What are the server specifications and Linux or Windows? We run Linux servers only. Our shared and reseller accounts are on CentOS driven systems... Views: 338 |
| What is a php.ini file? The php.ini file is a configuration file that the server looks at to see what PHP options have... Views: 411 |
| What is an SSL certificate? An SSL certificate is a digital certificate that authenticates the identity of a Web site and... Views: 371 |
| What is Fantastico? Fantastico De Luxe is the leading auto installer for cPanel servers. With more than 10,000... Views: 359 |
| What is PHPSuExec? What phpSuExec is: On most Apache servers, PHP runs as an Apache module. This is the default... Views: 346 |
| What is the Path to FFMPEG ? Configuration of ffmpeg in scripts The path to FFMPEG is : /usr/local/bin/ffmpeg or /usr/bin/ffmpeg This path has to be... Views: 378 |
| Whats do you mean by unmetered? Is that unlimited? Unmetered is not the same as unlimited. No hosting company can really give you unlimited... Views: 251 |
| Where can I learn more about cPanel? The complete cPanel manual is located here: http://www.cpanel.net/docs/cpanel/ Views: 355 |
| Where can I learn more about Whm? The complete WHM Manual is located here: http://www.cpanel.net/docs/whm/ Views: 366 |
| where is the Manual or Documents for the CPanel? http://www.cpanel.net/docs/cpanel/ Views: 477 |
| Why aren't my pages being updated when I upload? When you upload new or changed pages, the changes should be instantaneous. If they aren't,... Views: 345 |
| Will you place ads on our site? We will NOT place ads on your site. That is one of the many advantages of having a paid host.We... Views: 378 |
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